Last Updated: [Insert Date]

Welcome to Baxton Studio Store (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website furnitureusastore.com and all purchases made through our store. By accessing our website or making a purchase, you agree to be bound by these terms.

1. Website Use

1.1 Eligibility

Our website and services are intended for users who are at least 18 years old and reside in our service areas (excluding Asia and certain remote regions).

1.2 User Conduct

You agree to use our website for lawful purposes only and not to:

  • Engage in fraudulent activities
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ experience
  • Violate any intellectual property rights

2. Products and Services

2.1 Product Descriptions

We specialize in contemporary furniture including armoires, bedroom sets, dining collections, bar furniture, and other modern home furnishings. While we strive for accuracy in product descriptions and images, slight variations may occur.

2.2 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

2.3 Custom Orders

Custom or made-to-order furniture pieces are non-returnable except in cases of manufacturing defects.

3. Orders and Payments

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days and will confirm via email with tracking information.

3.2 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions, though this won’t affect confirmed orders.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. You represent that you have authorization to use your chosen payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order total based on your shipping address.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: For orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary by location.

4.2 International Shipping

We ship globally except to Asia and certain remote areas. Customers are responsible for any customs duties or import taxes.

4.3 Delivery Issues

You must inspect deliveries immediately. Report damaged or incorrect items within 48 hours with photos to [email protected].

5. Returns and Refunds

5.1 Return Policy

You may return most items within 15 days of delivery if:

  • The item is unused, undamaged, and in original packaging
  • All parts and documentation are included
  • You provide proof of purchase

5.2 Non-Returnable Items

The following cannot be returned:

  • Custom or made-to-order furniture
  • Items marked “Final Sale”
  • Assembled, used, or damaged products

5.3 Return Process

Contact us within 15 days to initiate a return. You are responsible for return shipping costs unless the return is due to our error.

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable.

6. Intellectual Property

All content on our website, including designs, text, and images, is our property or licensed to us and protected by copyright laws. You may not reproduce any content without our express written permission.

7. Liability Limitations

7.1 Product Use

Our furniture is designed for residential use unless otherwise specified. We are not liable for improper use or assembly.

7.2 Website Availability

We strive to keep our website available but are not liable for temporary outages or technical issues beyond our control.

7.3 General Limitation

Our total liability for any claim related to your purchase is limited to the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details about how we collect and use your information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These Terms are governed by the laws of the State of Oregon, USA. Any disputes shall be resolved in the courts of Portland, Oregon.

11. Contact Us

For questions about these Terms or our products:

Baxton Studio Store
75 New Street
Portland, US 97209
Email: [email protected]

Thank you for choosing Baxton Studio Store for your contemporary furniture needs. We appreciate your trust and are committed to your satisfaction.