FAQ

Our furniture collections cater to design-conscious individuals furnishing apartments or homes, particularly first-time buyers and those upgrading their living spaces. Our customers value contemporary design, space-saving solutions, and global accessibility with reliable delivery.

We specialize in thoughtfully designed furniture that combines style with functionality. Many of our pieces feature smart assembly options and space-saving designs, perfect for modern living. Our curated collections offer cohesive styling options for every room in your home.

All product pages include detailed dimensions. We recommend measuring your doorways and intended space before ordering. Many of our designs feature modular or easy-assembly components for simpler installation in various spaces.

Most items require some assembly, but we’ve designed this process to be straightforward with clear instructions. Some space-saving designs feature innovative assembly options that make setup easier than traditional furniture.

Yes! Browse our “Bedroom Sets & Collections” and “Dining Room Sets & Collections” categories for coordinated furniture groupings that take the guesswork out of interior design.

We accept Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

Absolutely. We use industry-standard encryption to protect all transactions. You can shop with confidence knowing your payment details are secure.

Please contact us immediately at [email protected] if you need to modify or cancel your order. We process orders quickly, so timely notification is essential.

We ship globally to most locations (excluding some Asian and remote areas). Our Portland-based operations allow us to efficiently serve customers worldwide.

We typically process orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once your order ships.

Yes, the carrier will contact you to schedule delivery. For large items, we recommend being present to inspect your furniture upon arrival.

We offer a 15-day return policy from the date of delivery. Please contact our customer service team at [email protected] to initiate a return.

Some large or custom items may have special return requirements. Please check individual product pages for details or contact our team with specific questions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. In such cases, we’ll arrange and cover return shipping.

Our Portland-based team is available via email at [email protected]. We typically respond within 1-2 business days.

Baxton Studio Store
75 New Street
Portland, US 97209